Snow Removal: There is a provision for the City to make sure that you have a path cleared from the sidewalk in front of your home to the road (in the winter). You are only eligible for this service if all persons in the household are physically unable to do the work and there are no other options (family, friends, neighbours). For more information, call the City at 311.
Q: What will the City do to help out?
A: The City to make sure that you have a path cleared from the sidewalk in front of your home to the road (in the winter).
Q: What Will the City not do?
A: This service does not include the removal of snow on private property or a lane windrow after a back lane plow operation.
Properties with front approach access do not quality for this service.
Q: Do I have to Qualify?
A: Yes you have to qualify for the program, there are 3 criteria.
a)The property owner/occupant has a permanent disability/handicap and is physically incapable of shoveling snow (copy of medical certificate is required for all new applicants).
This service is not provided for those with a short-term disability/handicap (eg. knee surgery).
b) No other able-bodied person resides in the property owner's/occupants house.
c) The property owner/occupant is unable to arrange to have this work done by others due to financial circumstances.
Upon request, application forms for this service are mailed to residents to be filled out and returned to our office along with a copy of a Doctors Certificate.
Where applicable, a By-law Enforcement Constable will personally interview the applicant to verify the above criteria.
Q: How do I apply?
A: Call 311, if you meet the above qualifications. 311 will submit the application information to the department who will then contact you for follow up on the Medical Certificate requirements.
If you do not meet these qualifications, there are many agencies that assist seniors and persons with disabilities.
Q: Where can I go to find out about resources for seniors?
A: For more information on all types of services provided, not only snow removal, please call Community Home Services Project at 311
or visit their website at http://seniors.cimnet.ca/
·The planned upgrades to the west end, south end, and north end sewage treatment plants are designed to reduce nutrient (phosphorus and nitrogen) contributions and meet environment act licence requirements from the Province of Manitoba.
Status – West End Sewage Treatment Plant
·Biological nutrient removal (BNR) upgrade to reduce phosphorus and nitrogen contributions completed in 2008 at a cost of $33M.
Status – South End Sewage Treatment Plant
·The approved 2013 capital budget (including the 5 year forecast – 2014-2018) for the upgrade is $272.75M.
·In September 2011, the City of Winnipeg submitted a plan for upgrading the plant.
·The Province approved the plan on April 18, 2012.
·In April 2013, the City of Winnipeg assigned Professional Consulting Services for Upgrading/Expansion project at a contract cost of $25,350,419.00.
·The City has been consistently working to execute our plan for the upgrades.
·The project is proceeding in accordance with our submitted and approved plan and is estimated to be completed in October 2016.
·The City has been (and will continue to be) in contact with the Province of Manitoba on the progress of the project.
Status – North End Sewage Treatment Plant
·The approved 2013 capital budget (including the 5 year forecast – 2014-2018) for the upgrade is $501.45M.
·Interim upgrades already implemented between 2006 – 2008 including effluent UV disinfection and centrate nutrient treatment for a total cost of $53M.
·In June 2011, The Save the Lake Winnipeg Act modified sections of the Water Protection Act requiring the City of Winnipeg to submit a plan within one year to the Province of Manitoba for the plant upgrades.
·In June 2012 the City of Winnipeg submitted the required plan.
·The Province of Manitoba approved the plan on October 2, 2012, and required a detailed Master Plan be submitted in October 2013. The City is on track and will submit the plan by the required date.
·The project is proceeding in accordance with our submitted and approved plan and is estimated to be completed in the Spring of 2020.
·The City has been (and will continue to be) in contact with the Province of Manitoba on the progress of the project.
·The approved 2013 capital budget (including the 5 year forecast) for the Biosolids Management System is $165.64M.
-The Province of Manitoba requires the City of Winnipeg to submit a Biosolids Master Plan in October 2014 detailing how biosolids will be handled. The City is on track and will submit the plan by the required date.
·The City has been (and will continue to be) in contact with the Province of Manitoba on the progress of the project
Other Levels of Government Funding
·The total current estimated costs for the upgrades (completed and in progress) is $860.2M:
·The Federal government has committed $42M for these upgrades.
·The Provincial government has committed $25M for these upgrades.
·The Provincial government has also indicated, in a 2007 throne speech, a future $206M contribution.
·These current other levels of government contribution commitments represent 32% of the capital costs of the sewage treatment plant works (not including biosolids).
The remaining 68% of the capital costs are currently proposed to be funded by City of Winnipeg water and sewer rate payers.
A: Your dirty or discoloured water probably results from a change in the rate of flow of water in the system. This can cause sediment in the water pipes to loosen and be released into the water. The rate of flow may vary due to water main breaks, firefighting, water main cleaning, or increased water use during hot weather.
Q: What causes dirty or discoloured water?
A: Shoal Lake, our water source since 1919, contains algae, sediment and minerals which occur naturally in lake water. Before our new drinking water treatment plant started operating in December 2009, the material would settle on the bottom of the water pipes in the distribution system and form a lining inside the pipes. Although the drinking water treatment plant removes algae and sediment from the water, the buildup is still present in the water pipes. Whenever there is a change in the flow of water, the deposits may be disturbed, resulting in dirty or discoloured water.
Q: Why am I getting discoloured water on more than one occasion?
A: You are more likely to get discoloured water in the summer due to the higher demands on the water distribution system at peak times and the higher temperature of the water. Summer water use is higher than winter water use, due to warm weather and seasonal activities, such as:
·residential use in refilling pools, and watering gardens, flower beds and lawns,
·the use of fire hydrants for construction and landscaping, and
·installation of new water pipe.
Q: What are you doing to address discoloured water?
A: We are taking every measure possible, including:
·minimizing operations which might change the flow of water in the water distribution system (e.g., operating valves),
·cleaning a section of the city’s water mains every year to preserve the high quality of water and remove the buildup of deposits and sediment in our water pipes,
·continuing our extensive water quality monitoring and testing program,
·reviewing the chemistry of the water,
·looking for possible large unknown water leaks,
·identifying unauthorized water use, and
·arranging for an analysis of sections of water pipes.
Q: Is discoloured water safe?
A: Winnipeg’s water is tested each step of the way, from Shoal Lake to the tap, to ensure safe, high-quality drinking water. Drinking discoloured water should not make you sick, even if it does not smell, taste, or look pleasant. Although the discoloured water is not aesthetically pleasing, Winnipeg’s testing program shows that the water is safe. Our water continues to comply with the Operating Licence issued by the Provincial Office of Drinking Water, with Manitoba regulations, and with Guidelines for Canadian Drinking Water Quality.
Q: What should I do if my water is discoloured?
A: We recommend that you not use discoloured water for any purposes that require clean water, such as preparing food and beverages, or laundry. If your water is discoloured:
·Turn on a cold water tap and let the water run for a few minutes. It is best to use a bathtub tap as there is no screen to catch any sediment. You can collect this water and use it to water your plants.
·Catch some water in a light-coloured cup. If the water isn’t clear, wait 30 minutes and try again. Discoloured water usually doesn't last long. If your water still isn't clear after two to three hours, contact 311.
Q: What action do you take when I contact 311 and report discoloured water?
A: We will look at our operations to see if there is an explanation for the discoloured water in your neighbourhood (e.g., water main break). If there is a high number of reports of discoloured water in a neighbourhood, we will flush the water mains in the area (i.e., open the fire hydrants and drain the water into the street). This will usually solve the problem.
Q: Can I get reimbursed for running my tap to clear the discoloured water?
A: No, because the cost is low and the discoloured water can be used for other purposes (e.g., watering plants or the lawn). A typical residential tap running for 10 minutes will use approximately 60 - 80 litres of water. This will add 21-28 cents to the utility bill. The water is usually clear after running the tap for a few minutes.
For more information on Winnipeg’s drinking water:
·visit our website at winnipeg.ca/waterandwaste/water
·contact our 311 Centre, open 24 hours every day, by email at firstname.lastname@example.org or by phone at 311
June 11, 2013, The 2014 General Assessment roll is certified and the formal Notices have been mailed.
Property owners should expect to receive the Notice within the next couple of days.
Please find below some general information with respect to the 2014 General Assessment.
Q: What is the Reference Date?
A: The 2014 General Assessment is based on a reference date of April 1, 2012. This means that the values we have produced for the 2014 General Assessment are based on the value as if the property were sold on April 1, 2012. The 2014 values update existing values which were based on a April 1, 2010 reference date.
Q: What was the average assessment increase?
A: The average city-wide assessment increase for all properties is about 12%.
While this is the average increase, the real estate market will have affected each property differently, with some properties increasing in value above, at or below the 12% city-wide average.
Q: When will I be taxed based on this value?
A: The 2014 General Assessment roll will not be used for taxation purposes until 2014. But as in past General Assessments, the formal notices are issued well in advance of tax bills being created based on those values.
Q: What will my taxes be based on this new assessment?
A: The 2014 assessments will not be used for taxation purposes until the 2014 tax year. This is when City Council, the various school divisions, and the Province of Manitoba (Education Support Levy) set their various budgets and resulting tax rates are calculated.
However, It is important to remember that an increase in the market value of a specific property does not necessarily result in a proportionate increase in the level of property taxes.
Q: What if I disagree with this value?
A: Property owners may file an appeal with the Board of Revision. The deadline for filing an appeal is June 27, 2013.
Q: Where can property owners obtain additional information?
A: Additional information on the 2014 General Assessment can be found at:
A: Spring cleanup for public works usually comprises of 2 parts Road Sweeping and Boulevard Sweeping. Spring clean-up activities involve removing the build-up of street debris that collects during the winter months.
Q: How long does spring cleanup take?
A: Spring cleanup can take four to five weeks depending on weather conditions.
Street sweeping - starts when the roads are clear of snow and the overnight temperatures remain above freezing.
All streets should be cleaned in the 4-5 week period. Sweeping on regional (P1) streets usually takes place at night, while daytime sweeping focuses on collector (P2) and residential (P3) streets.
Boulevards – Sweeping boulevards begins when there are no frozen or wet boulevard surfaces or approximately a week or two after street sweeping begins.
Clean-up of boulevards in residential areas is limited to areas with excessive sand (2 full wheel barrows or more). This is frequently seen on corners where snow from the street has been deposited.
All Block Parties require street closure permits. Streets cannot be closed partially; the closure must be the full width of the street and between intersections.
Q: How do I apply for a Permit?
Applications must be received 7 days in advance of the event and accompanied by a 70% majority petition of all affected property owners.
A General Liability insurance policy in the amount of $2,000,000.00 is required, adding the City of Winnipeg as an additional named insured. Usually, homeowners come onto the City's rider for a fee (currently $133.00). This insurance has a $2,500.00 deductible per incident, to be borne by the applicant and does not cover carnival rides, fireworks or the sale of liquor.
Q: Who picks up and delivers the barricades?
Barricades required must be picked up by applicant and a deposit left with our Department. The deposit is refunded when barricades are returned by applicant.
The questions below were asked by residents and the responses are from the Department.
These non-answers cloud the ability to ensure the best route is chosen and are needed to answered before a route is chosen.
Parker Rapid Transit Questions and Replies
Q: How will traffic going to and from the Rapid Transit line access the line from Pembina and Waverley?
Although Functional Design and service planning for Stage 2 of the Southwest Transitway has not yet been completed, access to the Corridor could potentially occur at Pembina and Jubilee, at Hurst/Beaumont, at McGillivray, at Bishop Grandin, at Markham, and/or at Bison.
Protecting Green Space
Q: Will the line go through forest or the line of trees that run along Parker?
A: The impact of Stage 2 of the Transitway on the tree areas along Parker will be better understood with the completion of the Functional Design Study in approximately 12 months’ time.
Q: What type of noise can the neighbourhood expect and what measures are been recommended to minimize any noise?
A: One can get a very good sense of the noise associated with the Transitway by standing on the AT path alongside of Stage 1 of the Southwest Transitway. Many people find that the operation of buses along the Corridor is surprising quiet, and in fact, very few noise complaints have been received since operation of Stage 1 began in April.
Q: Will there be an active transportation path built with the Rapid Transit Line?
A: Although details around the development of AT facilities will be better defined during Functional Design, the intent is to support Stage 2 of the Transitway with AT improvements.
Q: Will the Rapid Transit line impact the Brenda Leipsic Dog Park?
A: As with the Green Space questions, the impact of Stage 2 of the Transitway on the area will be better understood with the completion of the Functional Design Study in approximately 12 months’ time.
Q: Are there any safety concerns associated with having rapid transportation run alongside an existing neighbourhood?
A: Similar to Stage 1, construction of the corridor will be sited near to existing and proposed residential developments in an effort to maximize the value of the service. Although construction of the Transitway presents risks similar to any other roadway, it is important to note that transit vehicles utilizing the corridor will be operated by professional drivers.
Q: Are homes going to be expropriated?
A: The potential for some expropriation of properties does exist. The details of these expropriations will be better understood following Functional Design.
Residential Access to the Neighbourhood
Q: Are any of the present road access points into the neighbourhood going to be closed off?
A: The potential for the closure, or relocation, of some road access points does exist, particularly with Hurst Way. Again, the details surrounding this issue will be better understood following Functional Design.
As for the posting of the findings of the Stage 2 Southwest Transitway Alignment Study – we expect to have the report (and the maps in the report) posted to our website shortly.
The City has removed the majority of the stumps after the first big snowfall in 2012, but some were missed due to the extensive piling of snow along the sidewalk.
The Department has indicated that finishing the job is a priority once the snow disappears in 2013.
This is part of a longer process in designing an Academy Rd. streetscape that represents the neighbourhood, is full of people walking and enjoying the many offering along the street and is a show piece to proud of.